11-09-2020, 01:52 PM
(11-09-2020, 12:43 PM)MassDebater Wrote: Finally heard back off Currys, and they eventually let me pay over the phone. However it took several hours more phoning and posting stuff on their Facebook, I even contacted some gaming websites to see if they would investigate the scam.
Every phone call started the same way, oh sorry you've lost the pre-order we'll refund the deposit... By the end I said I was going to invoice them for 3 hours work for all my wasted time, said that I would be asking gaming media to investigate and I'd go to Trading Standards. Maybe a coincidence, but they then started calling me back and the next day someone phoned to take payment... No idea how much others in the same boat pushed for it, or if Currys were genuinely chasing people up, just seemed strange after 2 weeks that after my last call they did something. Either way it's paid for and will hopefully come on time! I know from their Facebook that there were hundreds of people who paid the deposit and never got the code, and the woman who eventually took payment agreed and said it had been a shambles.
Eh oh!
Dreadful organisation, least you're hopefully sorted now!
When it comes to new console launches, for me the best bet is either Microsoft/Sony themselves, or a company like GAME who specialise in the area, and have done things like this countless times (with new console launches/new massive game launches etc etc).